All of the comments for GreatBookPrices appear below:

negative comment by CASEY C on Jan 18, 2024

Gaslight Customer Service! Very very bad customer service. When I wrote to them for help adjusting the mailing address, the representative wrote back as if they did not read my note or the rep was AI. Honestly was really confusing and bad. :(

positive comment by Elisabeth on Jan 18, 2024

The book arrived quickly and was nicely packed.

negative comment by Kamae P on Jan 17, 2024

Took a long time to ship. Horrible packaging, they put a hardcover textbook in an envelope and not a box. book arrived dented up and has water damage. The pages are all wavy.

negative comment by Rens L on Jan 17, 2024

Hardcover book sent in plastic bag without any padding or protection. Book arrived damaged (all corners busted) and marked as "used" while product was listed as "new". Sent multiple support requests, get no response. Buyer beware.

negative comment by Whitney J on Jan 17, 2024

This book arrived badly damaged with the binding shredded, soaked with water, and covered in mud. The seller refused to accept a return.

negative comment by Stephen D on Jan 11, 2024

Supposed to be in "New" condition, but head front corner is dog-eared. Took six days longer to arrive than estimate.

positive comment by lou3946 on Jan 11, 2024

The item arrived I primo condition and was just as the seller described. Fortunately, you would be hard pressed to find a new release at the price this seller quoted.

positive comment by THOMAS J on Jan 10, 2024

Thank you greatly appreciated

negative comment by Darrell R on Jan 9, 2024

Ordered 12/08 and "shipped" 12/09. No updates until 12/21 when the package was finally received by the P.O. Customer service just sends generic responses with bogus excuses. I will never deal with this vendor again. Not recommended. Caveat emptor.

negative comment by Mackenzie on Jan 9, 2024

Ordered on January 2, 2024, status of order says shipped January 3, 2024 with an invaild tracking number (tracking number provided is the order number) will not answer any of my emails!! Will not order from this seller again... hoping to get my money back

negative comment by Kathleen B on Jan 9, 2024

Do not use this site. It's January, and I am still waiting for the book I ordered in early November. I have contacted them, and all they do is send me a computer generated form asking me to fill out the same 3 forms I filled out before.

positive comment by Arthur M on Jan 8, 2024

As described, fine bookseller

negative comment by Ivan P on Jan 7, 2024

Ordered a book which never showed up. Tracking number provided did not exist. Refund apparently given, (We'll see!) No notification from seller that a refund was issued, was still checking my P.O. Box for the book, total waste of time, service abysmal.

negative comment by Jeffrey M on Jan 4, 2024

I ordered this mistake and attempted to cancel the order within minutes. After getting no response from the seller, I contacted them via Alibris and via email - again no response. Worst Alibris experience ever!

positive comment by Sherri M on Jan 3, 2024

Item just as described, and quickly shipped. Thank you!

negative comment by Ian F on Jan 1, 2024

Based on the tracking information, it appears that the book has not yet been received by UPS. Its been two weeks and I dont see that it has even been sent.

neutral comment by Katherine G on Jan 1, 2024

I should have looked at the other recent reviews before ordering. They claim to be based in Maryland, but the books I ordered shipped from Utah and Illinois. New hardcover books are shipped in flimsy plastic bags. They don't care unless you complain.

negative comment by Katherine G on Jan 1, 2024

Claimed to ship on Dec. 10, private shipping partner received Dec. 18, USPS received Dec. 24, and I received it Dec. 26. When cust. serv. responded (had to get Alibris to intervene), they blamed "gaps in scanning events." Arrived in flimsy plastic bag.

negative comment by Patricia Burt on Dec 30, 2023

I wasn?t given any updates on the shipping status until I requested it, four weeks after placing the order. After not getting a reply from a second request I accessed my account and discovered a refund had been issued 2 weeks ago. Again, no notification.

negative comment by gideon b on Dec 29, 2023

Ordered on the 8th, shipped on the 18th. Pretty bummed about that.

negative comment by Karen T on Dec 29, 2023

Seller used shipper which gets horrible reviews. Shipment was seven days later than stated.

negative comment by David S on Dec 28, 2023

The customer service is a joke. My item is over a week late and on the last tracking it was headed to North Las Vegas from Waukegan, IL. I live in New York. I guess geography is not in their skill set.

neutral comment by Timothy K on Dec 26, 2023

Exactly as described . Ordered on the 4th of December just got it today. The 26 th of December. They are slow at communicating also.

negative comment by jasbro on Dec 26, 2023

I ordered a new book, which was carelessly packaged & arrived damaged. I contacted the Seller twice; both replies were off-point; basically, ?We?re sorry you haven?t received your item. It?s not our fault. Be patient.? No recourse, and they don?t care.

positive comment by Arthur M on Dec 25, 2023

Marvelous, terrific bookseller!